Getting Started
- I have purchased a plan, now what?
- What subscription packages do you offer?
- How do I start using my SDK?
- Where can I find my customer ID?
- What is the IMG.LY dashboard?
- How do I access my IMG.LY dashboard?
Managing my Subscriptions
- How can I add or remove a feature?
- Is it possible to add members to my current subscription?
- Can I change my subscription term from monthly to yearly, and vice versa?
- Will I get a refund if I cancel my subscription?
- I want to change my subscription, will my current implementation be interrupted?
- What features can I add to my SDK?
Managing my Licenses
- Where can I find my license keys?
- Where to download my license key and how to activate it?
- What are Hostnames?
- What are Bundle IDs and how to add multiple bundle IDs to your license key?
- Does adding/removing features require me to download a new license key?
- What is included in an Enterprise License?
Billing and Payments
- How can I download my invoice?
- How can I update my billing address?
- What are the available payment methods at IMG.LY?
- How can I update my credit card payment method?
- How can I switch from a Credit Card payment method to a bank transfer?
- How can I switch from a bank transfer to Credit Card payment method?