How can I cancel my subscription?

Canceling your subscription is easy and straightforward. Simply submit a support request, and our team of Customer Experience Specialists will assist you promptly.

 

💡 We value your feedback
At IMG.LY, we’re constantly working to improve our services. If you’re considering cancellation, we’d greatly appreciate your honest feedback to understand your reasons and better serve our customers in the future.

 

💬 Important
Contact us through our support form, and we’ll ensure your request is handled smoothly and efficiently.  Take note:

  • If you're currently under a signed contract, cancellations can only be scheduled to prevent auto-renewal at the end of the agreed term, as signed contracts cannot be canceled mid-term.
  • To avoid commitment concerns, we encourage you to make full use of the free trial period to explore our SDKs before subscribing.

For further support, contact us through our support form, and we’ll ensure your request is handled smoothly and efficiently.