When can I cancel my subscription?
You have the flexibility to cancel your subscription at any time if it no longer aligns with your project objectives.
💡 Important notes about cancellation:
- Signed contracts: If you’re under a signed contract, cancellations can only be scheduled to take effect after the agreed term ends.
- Auto-renewal: Subscriptions automatically renew. Cancellation requests will take effect at the next renewal date.
🔄 Timing of cancellations:
- Monthly subscriptions: Cancellation will be effective at the start of the next payment period.
- Annual subscriptions: Cancellation will be effective at the beginning of the next annual billing cycle.
💬 Exceptional circumstances?
We understand that every situation is unique. If you have special circumstances, please submit a support request, and we’ll review your case individually.