Managing my Subscriptions
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      1. IMG.LY Support Desk
      2. Subscription Essentials
      3. Managing my Subscriptions

      Can I change my subscription term from monthly to yearly, and vice versa?

      Yes, you can switch between monthly and yearly subscription terms, except for subscriptions under a signed contract, which are agreed upon for a specific duration. Here’s how it works:

       

      1️⃣ Submit a Request
      To request a change in your subscription term, submit a support request. Our Customer Experience Specialists will guide you through the process and ensure everything is set up smoothly.

      2️⃣ When Changes Take Effect

      • Changes will take effect after the expiration of your current plan.
      • If no feature changes are made to your plan, your license keys will remain the same.

      💬 Need help?
      If you have any questions, don’t hesitate to get in touch with our support team. We’re here to help!