IMG.LY Support Desk

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IMG.LY Support Desk

Technical FAQ

Technical FAQ

Answers to frequently asked questions about the IMG.LY SDKs.

Does IMG.LY support Pantone Colorbook Licensing?

Does IMG.LY SDK offer feature parity cross-platform?

Why are you offering native SDKs for mobile?

Technical - PhotoEditor SDK

How to Reduce/Trim the Size of the SDK Bundle? Make the SDK smaller?

Is it possible to select multiple assets from the gallery at the same time?

Is it possible to customize icons on React Native framework?

Is it possible to change the “Done” icon button to arbitrary text?

How do I set the maximum image dimensions in the PhotoEditor SDK Web?

Does Photo Editor SDK support light mode?

What is the default background color for transparent images in the PhotoEditor SDK Web, and how can I change it?

In the PhotoEditor SDK Web, how do I set different maximum megapixel limits for desktop and mobile devices?

How do I configure image downscaling in the PhotoEditor SDK Web?

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Technical - Creative Editor SDK

Is it possible to save and store a scene so editing can be resumed later?

What is the maximum input/output resolution?

What size video can be uploaded for edit?

Is there a limitation on the size, format, and aspect ratio for the input videos?

Can we remove audio from the video?

Can I integrate your SDK with WooCommerce?

How to enable features in CE.SDK?

How to connect with my own library asset with CE.SDK?

Is it possible to define social media platforms in document format?

What are the supported languages for the CE.SDK UI?

Can general asset usage and discovery of users be tracked analyzed?

Is there a way to determine which assets (e.g. stickers, images, fonts, etc.) are used in a scene?

Can I customize/build the UI in CE.SDK editor?

Can we notify/alarm our users of potential bad prints. E.g. text is too close to bleed/safety margin or image quality / dpi is too low?

Can lower quality (LQ) images be used while editing but high quality (HQ) images leveraged when printing or exporting?

What is the maximum image resolution?

How do you ensure the same output quality across devices?

Do you support PDF or EPS import?

Do you support PDF or EPS export?

What image / document formats are supported?

How to edit text and image components through engine automation?

What are all of the UI buttons/options that I can disable?

How can I generate rendered text and images using a headless API service?

How can I upload artwork onto the CE.SDK?

How to use Giphy integration with CE.SDK?

How to create a social media ad using CE.SDK?

How do storage and asset Management work in CE.SDK?

How to create templates for users to edit in CE.SDK?

What format can you upload stickers with?

Can I use CE.SDK to print images on different products with custom templates?

How to add pexels videos API to CE.SDK?

Can I add my own audio libraries to CE.SDK Video UI?

How to share designs on social media?

Can I upload my own motion graphics to the asset library in CE.SDK?

Is CE.SDK compatible with mobile Web browsers?

How to change and edit .scene files via code in CE.SDK, so that we can automatically convert SVG code lines into .scene code and avoid double work?

It is possible to avoid the border or bleed margin that appears around the uploaded images when they are loaded remotely in CE.SDK?

How to Integrate Custom Assets and Implement Video Editing with CE.SDK?

What is the configuration option to customize the groups inside the dock in CE.SDK and how can the asset sources be configured in the dock?

How can I generate thumbnails for scenes in a headless mode with the CE.SDK?

Is it possible to customize in terms of location the "Upload Image" button in the Default UI?

How to get current scene and image details in CE.SDK?

How to store assets in CE.SDK?

How to get started with the Video Editor in CE.SDK?

Can I integrate Flaticon and other image libraries into the Default UI of the CreativeEditor SDK?

Are you planning to create a Wordpress plugin?

How to create accurate Cutouts and Vectors?

Do you support Webp file formats?

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Technical - VideoEditor SDK

How to set default audio/music or auto-select audio/music?

How can I get the selected audio info data? (ID)

How can I get audio from a custom gallery?

How can I get a video from a custom gallery?

How can I get audio from a URL?

Is it possible to set up a default editing tool or a specific feature when the video editor opens on iOS?

How to integrate audio/music ?

How to Configure TrimSettings to Restrict Video Duration?

Can I add custom audio on the top of the video?

How can I mute/unmute the original video sound on Android and iOS?

How to customize (enable/disable, order) the main menu tool items?

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Technical

Why is my the editor showing "Invalid App Bundle Identifiers"?

Is it possible to use individual features on a headless base without accessing the editor UI?

Is it possible to localize the PhotoEditor SDK and VideoEditor SDK?

Is it possible to completely customize the user interface?