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IMG.LY Support Desk
Pricing & Legal
Subscription Essentials
Getting Started
Managing my Subscriptions
Trial Essentials
Pricing & Legal
Services
Legal
Pricing
Licensing
Trial
Billing & Payment
Technical FAQ
Technical - PhotoEditor SDK
Technical - Creative Editor SDK
Technical - VideoEditor SDK
Technical
Showcases
Video Editing Solutions
PhotoEditing Solutions
Creative Editing Solutions
Add ons
Expandable 3rd Party Solutions
Automation Solutions
Authoring solutions
Resources
PE.SDK Documentation
VE.SDK Documentation
CE.SDK Documentation
Pricing & Legal
Essentials on Commercials, Legal, Billing & Payment.
Will I get a refund if I cancel my subscription?
Services
Is IMG.LY offering Whitelabel Solutions?
Do you guarantee a certain uptime?
What SDK solutions do you offer?
Does IMG.LY offer telephone or video support?
What type of support does IMG.LY provide?
How can I contact Support?
How to submit a feature request?
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Legal
What do I need to sign to get started?
Do you offer Service Level Agreements?
What is included in a Service Level Agreement?
What kind of data is transmitted to your servers?
Where can I find the Terms of Service?
When do I need Custom License Terms?
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Pricing
How much does a license cost?
Can I get a discount for pricing?
Do you offer discounts for NGOs?
How can I contact Sales?
I’m on the old price plan, if I change my subscription, will the prices change?
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Licensing
Does IMG.LY have a proper license for the fonts in its SDKs?
When do I need a Reseller License?
Can I use my paid license for my testing environment as well as the production environment?
Why do you only offer licenses on a subscription basis?
I have an Android/iOS license, but a React Native app. Do I need a new license?
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Trial
Do you offer a free trial?
Billing & Payment
How can I download my invoice?
Will my subscription renew automatically?
How can I update my billing address?
What are the available payment methods at IMG.LY?
How can I update my credit card payment method?
Can I change my payment method?
Where can I add my VAT ID for non-EU members?
Why is my payment failing? Indian Credit Cards
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