IMG.LY Support Desk

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IMG.LY Support Desk

Pricing & Legal

Pricing & Legal

Key information about billing, payments, and legal terms.

Services

Is IMG.LY offering whitelabel solutions?

Do you guarantee a certain uptime?

What SDK solutions do you offer?

Does IMG.LY offer telephone or video support?

How can I contact Support?

How do I submit a feature request?

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Legal

What do I need to sign to get started?

Do you offer Service Level Agreements (SLAs)?

What is included in a Service Level Agreement (SLA)?

What kind of data is transmitted to your servers?

Where can I find the Terms of Service?

When do I need custom license terms?

Will I get a refund if I cancel my subscription?

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Pricing

Can I get a discount on pricing?

How can I contact Sales?

Licensing

Does IMG.LY have a proper license for the fonts in its SDKs?

When do I need a reseller license?

Can I use my paid license for my testing environment as well as the production environment?

I have an Android/iOS license, but a React Native app. Do I need a new license?

Do you offer a free trial?

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Billing & Payment

How can I download my invoice?

Will my subscription renew automatically?

How can I update my billing address?

What are the available payment methods at IMG.LY?

How can I update my credit card payment method?

Why is my payment failing? Indian Credit Cards

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