Why is my payment failing? Indian Credit Cards

If your payment with a credit card issued in India is failing, here are some steps to resolve the issue:

1️⃣ Authorize the payment with 3D-Secure

The 3D-Secure authentication should open automatically during the transaction.
If it doesn’t, check your latest email for a failed payment confirmation and click the blue Identity Check field to complete the process.

2️⃣ Try another credit card

In our experience, credit cards work better than debit cards for international payments.

3️⃣ Check overseas payment permissions

If the payment fails again, it may indicate that your card does not allow overseas transactions. Contact your bank to enable international payments or resolve the issue.

If needed, we can provide a proforma invoice or an invoice with our bank details for a bank transfer.

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