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How to upgrade or downgrade your IMG.LY license?
Your licensing needs may change as your product grows, and IMG.LY is built to grow with you. Whether you are scaling up to support more users or adjusting your plan to better fit your current stage, changing your license tier is a straightforward process.
How to request a change?
The easiest way to get started is to reach out through our support desk. Submit a request and a member of our Customer Success team will get back to you directly. They will take the time to understand your usage, walk you through your options, and make sure the license you move to is the right fit, not just the next tier up.
What happens if you exceed your current plan?
You do not need to catch this yourself. If your usage approaches or exceeds the limits of your current license, our team will contact you proactively to discuss what makes sense next. Nothing gets cut off without a conversation first.
Ready to make a change?
Submit a request through the support desk and our Customer Success team will take it from there.