Managing my Subscriptions
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      1. IMG.LY Support Desk
      2. Subscription Essentials
      3. Managing my Subscriptions

      When can I cancel my subscription?

      You have the flexibility to cancel your subscription at any time if it no longer aligns with your project objectives.

       

      💡 Important notes about cancellation:

      • Signed contracts: If you’re under a signed contract, cancellations can only be scheduled to take effect after the agreed term ends.
      • Auto-renewal: Subscriptions automatically renew. Cancellation requests will take effect at the next renewal date.

      🔄 Timing of cancellations:

      • Monthly subscriptions: Cancellation will be effective at the start of the next payment period.
      • Annual subscriptions: Cancellation will be effective at the beginning of the next annual billing cycle.

      💬 Exceptional circumstances?
      We understand that every situation is unique. If you have special circumstances, please submit a support request, and we’ll review your case individually.